Staff report
The New Falcon Herald has received calls from readers asking about potholes in the Woodmen Hills and Meridian Ranch subdivisions and Owings Point.
Kristian Dempsey, a senior communications and public relations specialist with El Paso County Communications, responded to the big question: Who is responsible for the roads — the county or the metro districts.
In an email, Dempsey wrote the following: The responsibility for pothole repairs depends on where a road is in the development and acceptance process.
“In Owings Point and the interior roads within the Courtyard at Woodmen Hills area, those roads are owned and maintained by the Woodmen Hills Courtyard Home Owners Association, including pothole repairs.
In areas like Lorson Ranch and Woodmen Hills Metro District, once roads have been fully accepted by El Paso County, the county is responsible for ongoing maintenance, including potholes. For newer roads that have not yet reached final acceptance, maintenance responsibilities typically remain with the developer or HOA during the warranty period. As part of that standard process, the county may still provide services like snow and ice control before taking on full maintenance responsibility.
Because different roads may be at different stages of this process, responsibility can vary within a neighborhood. If residents have questions about the acceptance process, or concerns about a specific location, they can contact the County and we can help confirm who is responsible and direct them to the right point of contact.”
This information is somewhat confusing so for road issues, please call the county:
Submit an online Customer Service Request through our Citizen Connect process. Citizen Connect will allow you to follow the progress of your request.
Call 719-520-6460 and speak with our Customer Service team.
Customer Service Manager: Megan Daniel
3275 Akers Drive
Colorado Springs, CO 80922
Telephone: 719-520-6460
Fax: 719-520-6879
Beware of the numerous potholes on Owings Point, the access road to the Falcon Car Wash, State Bank and Falcon Urgent Care. When leaving those businesses and turning right onto McLaughlin Road, there’s a whopper! At the least, it could cost the driver a bew tire. Photos by Kathy Hare.
